Administrative Assistant (Temporary)

Job Description

Line Manager: Head of Business Services

Summary

To provide customer services and business administration to the London Transfer Stations and MRF; as well as sales and procurement support for commodity sales and end-of-waste processors and outlets.

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Typical duties

• To support the appointing manager and assistant manager in all aspects of the business, most particularly in recycling commodities sales & procurement, as well as checks and correct mapping of compliance documentation and audit trails.
• To manage all Duty of Care documents, checks against weighbridge entries, raise any issues if necessary; filed once concluded, and archive periodically.
• Data entry and management of the purchase ordering system and to be able to liaise with relevant stakeholders, suppliers as and when necessary.
• To be able to check and correct data entries, recorded into the database system from local authority contracts such as LBTH, WRWA and City of London as well as all commercial clients.
• To be fully knowledgeable in the use of the company database after successfully completing the training period, and be able to draw reports, corrections, analysis.
• Assist with all Local Authorities and commercial customers queries until solved.
• To maintain a sound understanding of the waste legislations, particularly ‘Duty of Care’ as well a dealing with Hazardous Waste consignments
• Price checks: ensuring that all customers’ price entries are correctly inserted into the system database to ensure correct invoicing.
• Provide administration assistance to senior managers and other members of the team as required to meet the administration needs of the business.
• To provide an efficient front-line telephone customer service.
• To effectively manage all incoming and outgoing mail, couriers, and deliveries, ensuring that all correspondence and items are delivered to recipients in timely manner.
• To be able to create marketing communications and presentation using Microsoft package.

Job requirements

Essential skills and experience

• Team Player
• Strong IT skills especially MS Excel Skills

Desirable skills and experience

• Environmental & Waste Industry experience, or a strong interest in Environmental issues
• Able to work quickly and accurately under pressure.
• Attention to detail
• Organized and self-motivated and able to multitask
• Working to strict deadlines
• Good communication both verbally and written with colleagues and customers
• Ability to communicate to different groups
• Flexibility

Qualifications and relevant skills

• At least A Level standard or equivalent is desirable.
• Minimum 2 years’ experience in office administration or accounts
• Environmental or waste and recycling background would be an advantage.
• Highly numerate, with a high standard of accuracy and attention to detail
• Self-motivated, pro-active and has a good problem-solving approach.
• Good communication skills in both written and face-to-face
• Highly adept in the usage of MS applications and databases
• The ability to keep abreast of developments in environmental regulations and legislations.