Event Sales Coordinator

Job Description

An opportunity has arisen for an experienced Event Sales Coordinator to join the Thames Luxury Charters team based in SE1 and be part of a successful and fast-paced company.

JOB TITLE: Event Sales Coordinator

LOCATION: London, SE1

COMPANY: Thames Luxury Charters

SALARY: £26,000 to £30,000 (depending on experience)

INDUSTRY: Events and Hospitality

TERM: Permanent

HOURS PER WEEK: Monday-Friday + occasional evenings and weekends (hours can be flexible)

REPORTING To: Head of Sales

Job Role

An opportunity has arisen for an experienced Event Sales Co-ordinator to join our friendly team based in SE1 and be part of a successful and fast paced company.

Are you experienced in Event Sales with a proven track record in venue sales, event planning and administration?

Do you want a new and exciting role within a business that’s a little bit different!?

Could you confidently:

• Build a rapport with potential clients to convert enquires into confirmed bookings
• Effectively upsell to increase the average sale value of each event
• Work towards individual and team targets
• Build relationships with clients to encourage repeat business
• Maintain all aspects of the client files effectively and efficiently
• Work well in a fast paced and challenging environment

Job Accountabilities

Reporting to the Head of Sales as part of the Event Sales team you will be working to the highest standards at all times with a strong customer focus, ensuring an excellent client experience.

Your main duties will include:

• Acting upon incoming enquiries as received in a timely manner
• Developing and maintaining personable relationships with clients and colleagues
• Liaising with existing and prospective clients regarding their event requirements and creating bespoke proposals in line with company pricing policy
• Upselling where possible to ensure maximum profitability of the event
• Working towards team & individual targets
• Arranging & attending client viewings & tastings
• Managing all aspects of client files pre and post event
• Booking services in connection with events & functions
• Maintaining the event diary & CRM system
• Raising detailed function sheets for each event
• Raising client sales invoices and credit notes
• Attending team/ promotional events

Personal Specification

Key Criteria: Qualification and Training

Essential

• Educated to degree level (or equivalent) in a subject related to the job role

Desirable

• Other event or hospitality related qualifications

Knowledge, Understanding and experience

Essential

• Minimum of 3-years’ Experience in a similar role within Event Sales
• Proven track record in meeting team and individual targets
• Demonstrate the ability to work well under pressure
• Excellent written and spoken communication skills with the ability to effectively engage with individuals on all levels
• Excellent organisation skills, with the ability to prioritise workload to meet deadlines
• Excellent numerical skills
• Eligible to work in the UK

Desirable

• Experience using Priava or a similar CRM system
• Experience in front of house operations
• Understanding how to identify upcoming trends
• Knowledge of the River Thames and nearby London Landmarks.
• A keen interest in food & drink

If you would like to apply or this position, please do so via email to our Head of Sales, Plamena Stancheva plamena@thamesluxurycharters.co.uk