Maritime Trainee Apprentice

Job Description

POSITION TITLE: MARITIME TRAINEE APPRENTICE

Reports to: HEAD OF SAFETY, TRAINING & COMPLIANCE

Department/Location: OPERATIONS

POSITION SUMMARY

City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York.

This is a minimum of 2 years under the apprenticeship scheme. As a Maritime Trainee Apprentice, you will learn knowledge of operating a vessel on the River Thames whilst learning to maintain and navigate a vessel. In return we are keen to support you in developing your career in the maritime tourism industry and provide you the opportunity to be part of an active social culture and a great team! If this role sounds right for you, please get in touch!

HOW TO APPLY

To apply, please send your CVs by the end of Monday 16th December to georgette.dyer@cityexperiences.com

ESSENTIAL DUTIES & RESPONSIBILITIES

• To complete all required training to fulfil the requirements of the apprenticeship.
• To take responsibility for their own learning.
• Learn best practise when operating our vessels and apply this learning to their apprenticeship to gain all relevant qualifications, knowledge, and skills to successfully obtain their BML.
• Comply with Company SMS regulations and assist the Captain in ensuring these regulations are followed by all onboard.
• Support the Captain in onboard safety training for all crew members including conducting a crew safety briefing every morning before commencing service to the public.
• Ensure vessels meet Company standards in terms of safety so our passengers remain safe and enjoy their experience on the River Thames.
• Learn to navigate vessels on the River Thames safely in accordance with the Company passage plan, PLA bylaws and as directed by the Captain.
• Support safe mooring of the vessels at all times in accordance with the Company’s SMS.
• To provide a vessel safety announcement after leaving each pier to comply with Company SMS.
• To account for and safely embark and disembark passengers from one of our recognised locations along the River Thames.
• To carry out daily vessel log checks in conjunction with the SMS procedures with specific attention to all safety equipment and engines.
• To report any maintenance checks or incidents as per the Company’s SMS.
• Assist the Captain in ensuring the vessel is fully stocked with fuel, water, and supplies, addressing any shortages before service.
• Support the engineering department with watering, bunkering, servicing duties, and other ad hoc tasks as needed.
• Assist in vessel surveys and their preparation ensuring that all onboard documentation and equipment is maintained and looked after.
• Ensure the vessel is clean, tidy, and well presented, at all times to comply with the Company’s SMS and London Port Health regulations.
• Carry out the duties of a third hand on board our vessels, particularly on charters, and take responsibility for the maintenance and upkeep of the workboats.
• Participate in dockings, stability tests, and shipyard operations as needed, contributing to the safe and efficient execution of these tasks.
• To provide passengers with a commentary through the City Cruises’ sightseeing journey and give them an amazing experience along the River Thames.
• Be well presented and groomed in Company uniform at all times when representing City Cruises’ and serving to the public.
• Be prepared to attend and participate in training across all City Cruises UK locations, ensuring familiarity with company standards, procedures, and operations at each site.
• To perform any other task set by the Operations team.
• Be an ambassador for the company whilst off site.

REQUIREMENTS & QUALIFICATIONS

Educational Level/Qualifications

• GCSE’s including English and Maths

Personal Skills Required:

• Willingness to learn and progress
• Self motivated
• Problem solver with the ability to offer solutions
• Act with integrity at all times
• To exhibit a professional attitude at all times
• Calm and able to work well under pressure
• Excellent numeracy and literacy skills
• Reliable and will attend work on a punctual basis
• Highly organised
• Able to work under direction and follow the chain of command
• To be flexible in carrying out your duties at any of the Company’s locations, offices or departments and fulfil other tasks that fall within your post as required
• Company focused
• To be able to write and speak English to the level required for the role

OUR VALUES – RESPECT

All employees must commit to upholding out RESPECT values. They are as follows:

Respect
We will value, appreciate and respect each other. We will foster diversity and inclusivity.

Environment
We will Respect our Planet. We will conserve, protect and educate. We will practice environmental stewardship.

Safety #1
We will think and work safely. We will follow safety standards and instructions. We will create a safe and secure workplace.

Professionalism
We will conduct ourselves professionally. We will take responsibility for our actions. We #will own the problem until it is solved.

Exceed
We will continuously improve. We will exceed standards and expectations.

Communication
We will be open and honest. We will choose a respectful approach. We will share information with others effectively.

Teamwork
We will exist to serve others. We will anticipate the needs of others. We will have fun and practice “enthusiastic friendliness”.

EQUAL OPPORTUNITIES IN EMPLOYMENT

As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to create a diverse and inclusive environment. Candidates for employment or promotion will be assessed objectively against the requirements for the position.