Mate

Job Description

Salary
£31,890 a year plus benefits

Contract Type
Permanent

Hours of Work
42 hours a week, Monday to Sunday

Location
Thames Clippers – Clipper House, Trinity Buoy Wharf, Poplar, London E14 0JY

Closing Date
30 October 2023

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Full Description

We are recruiting Mates to join our Crew at an exciting time of expansion. Acting as second in command of our boats, you will be responsible for assisting the Master with the safe operation and navigation of the boats.

Key duties will include:

• Providing an additional lookout for the Master;
• Operation of the CCTV on board and VHF radio systems;
• Ensuring that the vessel is appropriately secured to allow for the safe embark and disembarkation of passengers;
• Undertaking checks of the vessel’s equipment and various safety responsibilities, in accordance with our Safety Management System; and
• Responsibility for the day-to-day management of the Deck Customer Service Assistant working on board.

You will have a proven ability to work effectively as part of a team and to establish good professional relationships with colleagues; thrive in a very busy environment and maintain patience and empathy even when working under pressure; and have excellent communication skills with the ability to build good internal and external relationships.

Knowledge of the River Thames and an interest/background in a maritime environment would be advantageous, as would the following qualifications:

• relevant STCW (or equivalent);
• Sea Survival;
• Fire Fighting;
• First Aid; and
• Short Range VHF.

Where: You’ll be based on our boats, which are moored at Trinity Buoy Wharf, Poplar, London E14 0JY, a short walk from Canning Town tube or a hop across the river in our staff boat, from North Greenwich tube.

Important information: You will be based on our boats on the river and that means you will be on your feet for 10-hour shifts. We will provide you with a full uniform including warm clothing to defend against the British weather!

So why apply?

Uber Boat by Thames Clippers are London’s leading River Bus service. Our fleet of high speed catamarans provide commuters and sightseers with a unique way to travel around the capital. We carry around 5 million passengers a year and currently employ around 470 people, which is set to increase over the next few years.

Uber Boat by Thames Clippers (UBTC) is an entrepreneurial and inclusive organisation where we respect and value everybody’s contribution. We empower and trust our people to do the right thing. We strive to be excellent in everything we do and it is our people that help to make our business a great place to work. There is real potential for internal development and promotion within our business and internal succession is one of our core principles.

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.